Privacy Policy
Effective Date: 02/25/2026
MakeStitch Collective (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is handled when you visit our website, place an order, or interact with our store.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you place an order, contact us, or interact with our website, we may collect certain information.
Information you provide directly may include:
Your name
Billing and shipping address
Email address
Phone number (if provided)
Order details (items purchased, sizes, customizations, etc.)
Any information you include when contacting us
Payment details are not stored by us and are processed securely through our payment providers.
Information collected automatically
When you visit our website, some basic information may be collected automatically, such as:
IP address
Browser and device type
Pages viewed and products browsed
Referring websites
Cookie and usage data
This information helps us understand how our website is used and improve the shopping experience.
2. How We Use Your Information
We use your information to operate our store and serve our customers. This includes:
Processing and fulfilling your orders
Providing order updates and customer support
Sending marketing emails if you choose to subscribe
Improving our website and product offerings
Preventing fraudulent transactions
Complying with legal obligations
We do not sell your personal information, and we do not share your data with advertisers or marketing companies for their own use.
3. Print-on-Demand Fulfillment
MakeStitch Collective uses a print-on-demand production model. This means products are created only after an order is placed.
To produce and deliver your order, we share limited order information — such as your name, shipping address, and order details — with our trusted third-party print and fulfillment partners. They use this information solely to manufacture, package, and ship your purchase.
These partners operate independently and maintain their own privacy policies and terms of service. Their handling and storage of personal information is governed by their own policies, and we are not responsible for their data practices.
4. Payment Processing
All payments are processed through secure third-party payment providers.
When you make a purchase, your payment information (such as billing details and card information) is transmitted directly to the payment processor. We do not store or have access to your full payment details.
Payment providers may collect and store information according to their own privacy policies and security practices. Because these providers operate independently, their handling of your information is governed by their own terms.
5. Cookies
Our website uses cookies and similar technologies to:
Keep the website functioning properly
Understand site traffic and usage
Improve your shopping experience
You can disable cookies through your browser settings, though some parts of the website may not function correctly.
6. Data Security
We take reasonable steps to protect your personal information and work with reputable service providers that maintain strong security practices.
However, no method of online transmission or storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their policies before providing personal information.
8. Legal Disclosure
We may disclose personal information if required by law or if necessary to:
Comply with legal obligations
Respond to lawful requests
Protect our rights
Prevent fraud or misuse
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
MakeStitch Collective
Email: hello@makestitchcollective.com