Replacement & Refund Policy

This policy applies to items that arrive damaged, defective, incorrect, or significantly different from the listing description. If your item arrives with any of the aforementioned issues, we offer replacements or refunds in accordance with the policy below.

Policy Exclusions

Because our items are made to order, issues that do not qualify for a replacement or refund include, but are not limited to:

  • Ordering the wrong size, color, or product variant

  • Change of mind or personal preference

  • Orders placed by mistake

  • Incorrect or incomplete shipping addresses entered at checkout

  • Minor variations in color or design placement resulting from the printing process (see below)

  • Shipping delays caused by carriers or circumstances outside our control

    • We will work directly with the shipping carrier if damage occurred during transit.

Policy Details